Solution: Quality Management in Education | ISO 21001
Solution: Quality Management in Education | ISO 21001
TÜV AUSTRIA ISO 21001 - Quality Management in Education
In which region do you need this solution?
- All regions
Certification Procedure ISO 21001
- 1.
Briefing
- 2.
Commissioning
- 3.
Pre-audit (optional)
- 4.
Level 1 certification audit
- 5.
Level 2 certification audit
- 6.
TÜV AUSTRIA certificate
- 7.
Surveillance audits
- 8.
Re-certification audit
Information, Target Group, Requirements
The new ISO 21001:2018 is the international quality standard for all kinds of educational organizations (including formal ones). It concentrates on clear educational processes as well as customer and process orientation, the competence of the learning service hereby takes center stage.
The content of this standard is based on the needs of the learners and other interested parties, the relevant subjects of educational organizations are taken into account – irrespective of the nature of the learning service – with respect to the topics and terminology. The focus is on the learning process. In terms of its structure, ISO 21001 is aligned to the mother of all management system standards, ISO 9001, and is also based on the High Level Structure (HLS). It will replace ISO 29990:2010 (quality management for learning services providers) in future.
This standard is aimed at every kind of educational organization (universities, schools, seminar providers, though also individual trainers).
A documented management system that is integrated and practiced in the organization that includes sustainability, open communication, legal conformity and leadership responsibility and that is tailored specifically to the needs of learning services providers is required.
Your certificate is valid for three years and may be used for advertising purposes in accordance with the certification regulations.
Take a look at a sample certificate!
You are free to use the certification logo on your business stationery, website (in each case in connection with your organization), for example. Your planned use has to be approved/confirmed by the certification body for legal reasons.
Advantages
- Certification according to ISO 21001:2018 helps you make your processes and customers’ requirements more transparent. This boosts confidence in your organization and gives you a market advantage! The certification serves as proof of a sustainable quality management system and international market viability.
- Act like a responsible and reliable educational organization. Certification according to ISO 21001:2018 puts you a step ahead of the rest.
- The procedure based on defined processes ensures legal security in your organization.
- With a certification according to ISO 21001:2018, you will be expediting the systematic further development of your organization including its process optimization. Stand out from your competitors by thinking ahead!
- Find the right balance – with the experts from TÜV AUSTRIA. Documentation for the sake of documentation? A management can only work properly if it serves the enterprise. Our auditors create the greatest possible benefit for you from audits and certification.
- The unique focus based on the standard lets you support your staff and management thanks to clear information and bases for action.